• +91-11-40196955 info@pratikshat.com
  • Lajpat Nagar -IV, New Delhi, India - 110024

Services

Our Services




Our vision is to simplify the complexity of real life in a smart way. We understand the need of the individual as well as enterprises. We are committed to give them smartest solutions in a calculated time frame.

Enterprise Resource Planning (ERP)

ERP is business process management application that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources.

Customer Relationship Management (CRM)

CRM is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers history with a company, to improve business 'relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth.

Voice Platform Management (VPM)

VPM is a single integrated system rather than individual point solutions that need to be managed independently. It actually covers horizontal integration of the functional elements, a single management interface which helps to define, manage, provision and troubleshoot voice services. This single view reduce operational costs, facilitates scalability and accelerate problem resolution.

Complaint Management System (CMS)

CMS is a tool used widely by all organisations wherever there is a need of booking of complaints via operators and analysis of complaints which are made or are pending.

IT Consulting services

We have expertise to assist you with everything from creative web design to software support. Our technical team will guide you to understand and suggest appropriate technical solutions and technologies, that fit your basic and advanced needs and requirements.

Application Development & Maintenance

We are a custom software development company that offers end-to-end, scalable-technology solutions that allow companies to meet short-term needs, while supporting future growth. We will build custom software that fits your needs.
Development is not the only goal of Pratikshat. We provide 24*7*365 support and maintain 99.9% uptime of the solutions. We know very well what exactly that means to your business.

Mobility Solutions

Tablets and mobile devices are driving business growth and communications success. From CRM to just-in-time customer strategy, from maps to the automation of sales follow-up, smart phones and mobile devices are earning their keep in business.

We offer customized mobile applications that are tailored to your business. Whether your goal is to use mobile apps internally or to communicate with your customers, we’ll get the job done.

Data Processing solution

Data what we think is a set of values that contains key information for your business. We know how to deal with it right from the storing of it to broadcasting the processed data.

We develop database management software that manipulate databases. Our team decides how the database should be structured and how to optimize the data storage for optimum handling. We also build software to help you access the data.

IVR, SMS & Call Center Solutions

We provide IVR based solution in multiple platforms that includes Dialogic/NMS/Digium/SIP trunk. We cover each and every aspect of Voice based data transmission starting from Virtual Receptionist, Voice mail, Fax mail, Outbound Calling, Inbound Calls, Toll Free Services, Conference Services, Missed Call Service, Recording Feature, DTMF Functionality, SIP, VOIP, Call Center solution.

We also provide SMPP/HTPP based push and pull services solutions and support as per the requirement of client.